Question 1

Who is Occupational Therapy at Shift & Co for?

Accepted Answer

We accept enquiries for people of any age. Our core focus is adolescents and adults (roughly 12–45), particularly those experiencing challenges with daily functioning, capacity, sensory processing, burnout, or life transitions.

You don’t need a diagnosis to enquire.

Question 2

What kinds of things can OT help with?

Accepted Answer

Occupational Therapy at Shift & Co commonly supports:
- Daily functioning & routines
Routine supports, task initiation, completing household and admin tasks, sleep scaffolding.

- Sensory & body awareness
Interoception, sensory needs, and environmental adaptations to support regulation and comfort.

- Capacity & burnout
Reducing overwhelm, preventing burnout, and recovering capacity after prolonged stress or exhaustion.

- Sexuality, intimacy & relationships
Navigating relationships, communication, boundaries, and intimacy needs in a respectful, affirming way.

- Identity & self-worth
Building confidence, understanding identity, and normalising the AuDHD experience.

If you’re unsure whether OT is the right fit, we’re happy to talk it through.

Question 3

Where do sessions take place?

Accepted Answer

Sessions can take place at our Hawker Hub or in the community, depending on what best supports the person and their goals. This is discussed during intake.

Question 4

Do you work with neurodivergent people?

Accepted Answer

Yes. Our approach is neuro-affirming and strengths-based. We focus on adapting environments, systems, and expectations — not trying to change who someone is.

Question 5

What is the difference between 1:1 OT and an assessment?

Accepted Answer

1:1 OT focuses on ongoing support and practical strategies over time.
Assessments (such as sensory assessments or Functional Capacity Assessments) are structured processes that result in written reports or recommendations, often for funding, planning, or decision-making purposes.

Question 6

How long does a Functional Capacity Assessment take?

Accepted Answer

A standard Functional Capacity Assessment is quoted at 12 hours. If higher complexity is identified, an extension to 15 hours may be recommended and discussed before proceeding. Reports are typically completed within 2–3 weeks after the face-to-face assessment.

Question 7

Is travel billed?

Accepted Answer

Travel is only billed where required, in line with NDIS pricing rules, and is discussed in advance wherever possible.

Question 8

Do you only work with NDIS participants?

Accepted Answer

No. We work with both NDIS participants and self-funded clients. Funding options can be discussed during enquiry.

Question 9

What if I’m not sure what support I need?

Accepted Answer

That’s completely okay. Many people come to OT knowing something isn’t working, without yet having clear goals. Clarifying what would genuinely help is part of the process.

Question 10

What additional services do you offer?

Accepted Answer

Letters of support, reports, resource development, and stakeholder liaison are available where clinically appropriate and are discussed and agreed on in advance.

Occupational Therapy

Practical. Client-led. Neuroaffirming

OT for Neurodivergent Clients

Providing support for Private Paying, Self Managed or Plan Managed NDIS participants.

Our OT approach is practical, client-led, and neuroaffirming - with a focus on supporting people with the things that are important to them and that make everyday functioning easier!

Our OT Service Offerings

1:1 Occupational Therapy

Functional Capacity Assessments (FCA)

Functional Capacity Assessments provide comprehensive evidence of how a person’s

disability impacts daily functioning. They are commonly used for NDIS planning,

reviews, and support justification.

Reports are individualised, detailed, and written to a high standard,

recognising the importance of accuracy and credibility in NDIS decision-making.

Sensory Assessments

Our sensory assessments include assessment, interpretation, and practical written

recommendations to support everyday functioning.

They are are comprehensive and are contextualised to the person’s real-world environments

and needs, with a focus on actionable strategies that reduce overwhelm and increase regulation.

Meet our OT - Erin

Frequently Asked Questions